Reset Your bIT Device


Place the earbuds back into the charging case.


Press down on the Rowkin earbud(s) while they are in the charging case, for about 5 seconds or more.

The LED light will flash white, then turn off. Your device is now reset.

Alternatively, you can view how to reset your Rowkin in this video.

reset your rowkin surge

  1. Trigger the RESET by pressing the ‘+’ and the ‘-’ buttons at the same time on one earbud. The LED light will blink the white light twice. Repeat with the second earbud.
  2. After the reset on both Surge earbuds is complete, press the ‘o’ control button to hear the ‘power on’ voice prompt, and then followed by the ‘true wireless stereo pairing’ (TWS) voice confirmation in both units.