Return Policy

If you are unsatisfied with your purchase through the site, will provide a refund for the cost of the product. You have 14 days from the date of shipment to request a full refund provided you return the Product in new/unopened condition and with the original casing and packaging. Once we’ve received the returned merchandise in new condition, your refund will be processed to the payment method used to place your order within 10 business days.



Your Products are warranted against defects in materials and workmanship for a period of six (6) months from the date of original retail purchase (if purchased at a retailer) or six (6) months from the date of shipment (if purchased on the Site) (“Warranty Period”) when used in accordance with the applicable usage documentation. If a defect arises during the Warranty Period, Rowkin will, at its option, (1) repair the affected Product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the affected Product with a functionally equivalent Product that is new or formed from new and/or previously used parts that are equivalent to new in performance and reliability or, with your consent, a Product that is at least functionally equivalent to the Product it replaces; or (3) refund the original purchase price for the affected Product . This warranty excludes normal depletion of consumable parts unless failure has occurred due to a defect in materials or workmanship, and damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship. No other person is authorized to modify this limited warranty.


Some states and countries do not allow limitations on how long such warranties, conditions, and/or implied terms may last, so the limitation described above may not apply to you. This warranty is offered in addition to rights and remedies conveyed by consumer protection laws and regulations that cannot be statutorily waived, and does not affect your applicable statutory rights.