Rowkin Return Policy
If you are unsatisfied with your purchase through the site, Rowkin.com will provide a refund for the cost of the product. You have 14 days from the date of shipment to request a full refund provided you return the Product with the original casing and packaging. Once we’ve received the returned merchandise in new condition, your refund will be processed to the payment method used to place your order within 10 business days.
To request a refund, please complete the Rowkin Return survey. Once we process your Rowkin Return survey, we will email you with return instructions. Pelase note that we will not refund or exchange any product that is damaged or missing parts for reasons not due to our error. We must receive the returned item within ten (10) days after an RMA has been issued.
Once the return is received and verified to meet all of the above conditions, please allow 10 business days from the date of receipt for the credit to appear on your account. Credit will be issued to the payment method or credit card used for your original purchase only. We will not refund original, shipping costs, or duties.